+ 450 Free Spins
Across first 4 deposits
- Wagering
- 30× bonus
- Max Bet
- $7.50
- Min Deposit
- $30
- Daily Withdrawal Limit
- $6,000
Contact King Billy Casino
Need help with King Billy Casino? Email support@kingbillycasino-aud.com and our support team will review your question and provide guidance. We aim to make it straightforward to get assistance with account matters, payments, website access and responsible gambling requests.
How to get in touch
For assistance, send a message to support@kingbillycasino-aud.com. Please use the email address linked to your account where possible, so the team can identify your request more efficiently. Do not include your password or other sensitive security information in your message.
You can contact support about common questions and requests, including:
- Account access, profile details and verification questions
- Deposit and withdrawal enquiries
- Questions about applicable bonus terms
- Technical problems, errors or website access issues
- Responsible gambling support, account restrictions or self-exclusion requests
What to include in your email
To help support understand the issue faster, include your account email or username, a short description of the problem and any relevant details, such as when it occurred or the page involved. If appropriate, attach clear screenshots showing the issue. Make sure screenshots do not reveal passwords, payment information or other private security details.
Support will generally respond as soon as possible, usually within 24 hours. More complex questions may require additional review before a complete response can be provided. If your request concerns responsible gambling, clearly explain what assistance or account action you are seeking so it can be directed appropriately.
