Cookies Policy

Cookies are small text files that may be stored on your computer, mobile device or other internet-enabled device when you visit a website. They allow a website to recognise a device, remember certain information and support features during a browsing session or on later visits. Cookies do not usually identify you by name on their own. However, information collected through cookies may be linked with other information that we hold about you, depending on how you use the website and the choices you make.

King Billy Casino may also use related technologies, including pixels, tags, software development kits, local storage and similar tools. In this policy, we refer to these technologies collectively as cookies unless a distinction is needed. These technologies may be used on our website, in online services, in communications or in other digital environments that link to this policy.

Some cookies are placed by King Billy Casino, while others may be placed by service providers or other third parties that support website functionality, security, analytics, advertising or customer communications. The availability and use of particular cookies may change as the website, our services or our technology providers change.

Why cookies are used

• To help the website operate and provide requested features.
• To maintain sessions and remember selections made while you browse.
• To support account access, security checks and fraud prevention.
• To understand how visitors use the website and identify areas for improvement.
• To remember preferences, such as language, region or display settings where available.
• To provide relevant content, promotions or advertising where this is permitted and applicable.
• To monitor technical performance, detect errors and maintain the reliability of our services.
• To help us meet legal, regulatory, security and responsible gambling obligations.

Strictly necessary cookies

These cookies are required for core website functions. They may support navigation, account and session management, security, load balancing and the delivery of pages or services you request. Without these cookies, parts of the website may not work properly. Because they are necessary for the operation or security of the website, they may not be available for deactivation through our cookie preference tools. You may still be able to block them through your browser, but doing so can prevent access to features or services.

Preference and functionality cookies

These cookies allow the website to remember choices and preferences. For example, they may remember settings selected during a visit or help provide a more consistent experience when you return. If you disable these cookies, some preferences may need to be entered again, and certain features may be less convenient or unavailable.

Analytics and performance cookies

Analytics cookies help us understand how visitors interact with the website. They may provide information such as the pages visited, the time spent on a page, the links used, the device or browser type, and whether a page or feature functions as expected. We use this information in aggregated or otherwise managed form to improve content, navigation, performance and the overall user experience. These cookies are not intended to provide a direct way to identify you by name.

Advertising and marketing cookies

Where used and permitted, advertising or marketing cookies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and present information that may be more relevant to your interests. These cookies may be provided by third parties acting on our behalf or operating their own services. They may recognise a device across different websites or services, subject to the relevant provider's practices and your available choices.

Security and compliance technologies

Some cookies and similar technologies may be used to protect accounts and transactions, identify unusual activity, prevent misuse, maintain the integrity of games or services, and support age, identity or location checks where required. These technologies may operate alongside other security measures and may remain active even when optional cookies are declined.

When you first visit the website, you may be shown a cookie notice or preference tool. Where available, this tool allows you to accept optional cookies, reject optional cookies, or select categories according to your preferences. Strictly necessary cookies may continue to operate because they are needed to provide the website and protect its services. If you change your mind, you can use the available cookie preference controls to review or update your choices.

You can also manage cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block all cookies, block cookies from particular websites, or receive a warning before a cookie is stored. Instructions vary between browsers and devices, so you should refer to the relevant browser or device provider for guidance.

If you use more than one browser or device, your cookie settings may need to be updated separately on each one. Deleting or blocking cookies may not remove information already collected, and it may affect the way the website works. For example, you may be required to sign in again, preferences may not be remembered, some content may not display correctly, or certain account and gaming features may be unavailable.

Disabling advertising cookies does not necessarily mean that you will see no advertising. It may mean that advertising is less relevant to your interests. Similarly, blocking analytics cookies does not stop the website from collecting information through other lawful means where those means are used. Your choices may also be affected by settings managed by third-party providers.

Mobile devices and similar settings

Mobile operating systems may provide settings that limit advertising or tracking technologies. Some applications or devices may also offer privacy controls that affect local storage, identifiers or related technologies. These controls are managed by the relevant operating system or device provider. Adjusting them may influence the availability or performance of online services.

We may use third-party providers to help operate, secure, analyse or improve the website and services. Those providers may use cookies or similar technologies in accordance with their own policies and instructions. A third party may collect information about your device, browsing activity or interaction with a service. The use of third-party technologies is subject to the applicable provider terms and privacy information, as well as any choices made through our website where such controls are available.

Information collected through cookies may include an internet protocol address, device or browser information, approximate location, pages viewed, actions taken, referral information, dates and times of activity, and technical identifiers. The information collected will depend on the cookie or technology involved and how you use the website. We may use this information for the purposes described in this policy, our Privacy Policy, security processes, service administration and other purposes permitted by applicable law.

Cookies may be session cookies or persistent cookies. Session cookies generally expire when you close your browser. Persistent cookies remain on your device for a period set by the cookie provider or until they are deleted. The duration of a cookie may vary according to its purpose, your settings and technical requirements. We may review cookies from time to time and adjust their use as our website, services, technology or legal obligations develop.

Children and age restrictions

Our services are intended for people who meet the applicable legal age and eligibility requirements for online gambling. We do not knowingly seek to collect information from people who are not permitted to use gambling services. If you believe that a child or ineligible person has provided information through the website, please stop using the service and raise the matter through the available support or privacy process.

Changes to this policy

King Billy Casino may update this Cookies Policy when our practices, technologies, services or legal obligations change. The current version will be made available on this page, with the effective date or other update information shown where appropriate. You should review this policy periodically so that you understand how cookies and similar technologies may be used. If a change requires a new choice or notice, we will provide information through the website or another appropriate channel.

If you have questions about cookies, privacy or the way information is handled, please use the relevant contact or support channel made available on the website. Do not include sensitive account, payment or identity information unless it is specifically requested through a secure process.